Refunds/Cancellation Policy:

Thank you for using ShalivahanaMatrimony.com, operated by Shalivahana Charitable Trust. We strive to provide you with the best experience possible. However, we understand that there may be instances where you need to cancel or request a refund for our services. Please review our Refunds/Cancellation Policy outlined below:

Cancellation of Membership:

If you wish to cancel your membership with ShalivahanaMatrimony.com, you may do so at any time. Please note that no refunds will be issued for the remaining duration of your membership period.

Refund Policy:

Refunds will only be issued in cases where there has been an error on our part, or if we fail to deliver the promised services as described on our website.

Requests for refunds must be made within 30 days of the initial purchase or the occurrence of the error.

Refund requests must be submitted in writing to our customer support team, along with detailed information about the issue or error encountered.

Refunds will be processed within 7-10 business days from the date of approval.

No Guarantee of Matches:

While we make every effort to connect you with suitable matches, we cannot guarantee the availability or compatibility of potential partners.

Therefore, refunds will not be provided based on the outcome of matches or the level of satisfaction with our matchmaking services.

Non-transferable:

Membership subscriptions and payments made for our services are non-transferable. They are intended solely for the use of the individual who made the purchase.

Changes to Membership Plans:

ShalivahanaMatrimony.com reserves the right to modify, suspend, or terminate any membership plan or service without prior notice. In such cases, pro-rated refunds may be issued at the discretion of our management.

By using our website and availing of our services, you agree to abide by the terms outlined in this Refunds/Cancellation Policy. If you have any questions or concerns regarding this policy, please feel free to contact our customer support team for assistance.

Thank you for choosing ShalivahanaMatrimony.com. We appreciate the opportunity to serve you.

Eticala Veeraiah,

Shalivahana Charitable Trust